Here are some frequenlty asked questions regarding the services we offer:
How much does it cost to move?
The price will depend on a number of things, for example how many bedrooms does your property have, where are you moving from and to etc.
Will all of my items be placed where I would like them to be placed?
Yes! Each and every one of your items and goods will be placed precisely where you would like them to be placed, hassle free. Our staff will do everything necessary to make sure your entire move is trouble free.
So when should I start planning my move?
That's easy - as soon as you know you are definitely moving call or try out our Online Quotation Service to get an accurate quote. Remember, there are many things for you to arrange apart from the actual move, such as:
- Redirecting mail
- Tradesman to disconnect fittings such as lights or cookers, Washing Machine or dismantle garden sheds, etc.
- Final meter readings for electricity, gas, telephones
- Planning travel/overnight accommodation.
How much notice must I give to book a date for packing or moving?
We recommend that you give a minimum of 5 Days notice, although if this is not possible we will endeavour to meet your requirements. Ideally, as soon as you know when you want to move you should confirm dates with us.
Will a large removal van be able to gain access to the road in front of my property?
If not, ask the removal company to supply smaller vehicles in more numbers.
Do I have to arrange parking for removal Vehicle through my local council / landlord / local authority, to obtain permit if necessary? -
Yes, it is the customer’s responsibility to make sure that they have permit(s) for all the addresses concerned. No Removal Company or Removal Firm in the industry would take any responsibility for this. If you could not get one on time, you might be able to ask neighbours for a visitors permit to use for that particular day if available and applicable.
Do you plumb / un-plumb washing machines?
Our crews have the knowledge to plumb and un-plumb machines; however this takes time and will incur additional costs for the delivery. However we will not be held liable for any damages incurred. It is solely customer’s responsibility to inspect all areas on completion.
Can you assemble/disassemble furniture?
Yes we can, providing it is not a specialist assemble or disassemble.
Do you provide Packing Materials?
Yes, we can supply a full range of Packing Materials. If needed please state during quotation.
Do you provide Storage?
Yes! both at the point of origin and at destination. If you require storage we offer highly competitive rates to suit individual requirements. If needed please state during quotation.
Key Notes:
In accordance with insurance regulations removal companies will not carry inflammables.
Ensure that all food stuffs are tightly sealed or packed.
Dismantle/disconnect any fixtures and fittings you wish to take with you.
Retain all personal papers and documents before putting your house contents into storage.
Washing machines, dishwashers, fridges, freezers and cookers should all be disconnected on the day before your move. Washing machine drums must be secured with brackets to prevent damage. Fridges and freezers should be washed out with detergent and dried thoroughly inside. If any of the above items are not cleaned and dried thoroughly mildew will form during long-term storage. After the move fridge should be turned on next day, you must let the liquid settle properly before it is used again.
Health and Safety regulations state that unless a loft is fully boarded removal men are not permitted to enter that area. All items should be taken down and placed in a room.
If you still have the original packaging of items you have, please use it.
Any more questions then please contact us.
